flickjarSupport
Need help with Flickjar? We're here.
Frequently asked
How do I delete my account?
Open Flickjar, go to Profile › Account › Delete Account. This permanently removes your profile, ratings, watch history, watchlist, preferences, and any cached AI data. Deletion is irreversible.
How do I turn off AI recommendations?
Open Flickjar, go to Profile › AI Recommendations and toggle it off. We'll immediately stop sending data to Anthropic and clear any cached AI picks on your device.
Where does my data go?
We only share your data with a small number of services needed to run Flickjar. See the full breakdown in our Privacy Policy.
Can I export my watch history?
Yes — email support@thecoreapps.com from the address on your Flickjar account and we'll send you an export of your data.
The app isn't loading recommendations
Check your internet connection first. If you're trying to use AI-powered features (Picked For You, Concierge, Release Radar, Taste DNA), make sure AI Recommendations is toggled on in Profile. Still stuck? Email us.
Can't find what you need?
Email us and we'll get back to you within a few business days.
support@thecoreapps.com